Privacy Policy
Last updated: 12 July 2026
Luci Brand Studio respects your privacy. This policy explains what information we collect when you visit our website or buy a Resource, how we use it, and the choices you have. We act as a data controller for the data described below.
Information we collect
- Order details: the name, business email and billing address you provide at checkout.
- Payment data: handled directly by Stripe. We receive only metadata such as card brand, last four digits and country — never full card numbers.
- Support communications: messages you send us and our replies, retained for support and audit purposes.
- Usage data: anonymised analytics about pages viewed and Resources downloaded, used to improve the catalogue.
How we use it
- To fulfil and deliver your orders.
- To send order confirmations and download links.
- To provide customer support.
- To improve the Resources, dashboards and managed services we sell.
- To meet our legal and tax obligations.
Security
All transactions are encrypted with 256-bit TLS. Payments are processed by Stripe under their PCI-DSS Level 1 certification. Order metadata is stored in EU-region databases with role-based access controls.
Third-party processors
- Stripe: payment processing (privacy policy).
- Email delivery: Resend, for transactional emails (order confirmations, support).
- Analytics: privacy-friendly, IP-anonymised analytics for site improvement.
We do not sell or rent personal information. We share data with third parties only as necessary to deliver the product you purchased.
Your rights
Under UK GDPR and EU GDPR you have the right to access, correct, delete, restrict or port your personal data, and to object to processing. To exercise these rights, contact us at the email below.
Contact
ECOMJJ LIMITED · Reg. 80789959 · Unit 903A, 9/F., Cameron Comm Centre, 458–468 Hennessy Road, Causeway Bay, Hong Kong.
For privacy enquiries: hello@lucibrandstudio.online.